FAQs & Troubleshooting
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85 Results
- 1How do I adjust the tape margin?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4How to identify your Operating System (OS) for Windows or Mac
- 5Printing is not possible. (USB connection)
- 6How do I transfer label or slip templates?
- 7How do I change the character size?
- 8How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 9The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11How do I print vertically?
- 12How do I clear the display?
- 13How do I type an uppercase letter?
- 14How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 15The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 18When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 19How do I type symbols?
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How do I transfer label templates with P-touch Transfer Express?
- 22How do I print multiple lines and how many lines can I print?
- 23What type of barcodes can be printed with the P-touch machine?
- 24How do I change the label length?
- 25How do I change the character style in the middle of the line?
- 26The tape does not cut well.
- 27The fabric tape became detached after washing.
- 28Can I directly operate my printer from a self-developed application software and print a label?
- 29The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 30How can I print multiple copies of a label?
- 31How to delete the registry information and files related to the printer driver
- 32How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 33How do I make a label with a barcode?
- 34How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36How do I reset the machine to the default settings?
- 37Can the P-touch be used as a printer?
- 38Where can I find my Brother printer's serial number?
- 39How to open the Devices and Printers window
- 40The tape got jammed or stuck in the printer.
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 42How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 43How do I create multiple blocks?
- 44How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 46How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 47Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How do I uninstall the printer driver?
- 50How do I transfer templates or other data from the computer to the printer?