FAQs & Troubleshooting
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115 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I create name badges by joining "First Name" and "Last Name" fields together?
- 3"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 4How to delete the registry information and files related to the printer driver
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 8How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 10The driver downloaded from the website cannot be installed.
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 13How to open the Devices and Printers window
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 16I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 17How do I change the style to italics?
- 18Printing is not possible. (USB connection)
- 19The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 20How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 21The top and base layers of the laminated tape are misaligned.
- 22How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 23How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 24How do I print multiple lines and how many lines can I print?
- 25How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 26How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 27How do I type symbols?
- 28How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 29How do I print vertical text? (P-touch Editor 5.x for Windows)
- 30How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34How do I uninstall the printer driver?
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 37How to identify your Operating System (OS) for Windows or Mac
- 38When I try to print a label, it comes out blank. (for Mac)
- 39My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 40How to use the Sequential Numbering function
- 41How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 42How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 43My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 44Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 45Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 46I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 47Can I directly operate my printer from a self-developed application software and print a label?
- 48The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 49How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)