FAQs & Troubleshooting
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79 Results
- 1How do I print multiple lines and how many lines can I print?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Printing is not possible. (USB connection)
- 4I can no longer print from my computer, even though I was able to print previously.
- 5I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6Where can I find my Brother printer's serial number?
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9Can my printer use TZ/TZe tapes?
- 10The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 11I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13Why does my machine display "4LINE LIMIT!" or "5LINE LIMIT!" when I press the Return key?
- 14When I press the print key, the power turns off.
- 15The driver downloaded from the website cannot be installed.
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17How do I clear the display?
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together?
- 20How to open the Devices and Printers window
- 21How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 22Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 23The tape got jammed or stuck in the printer.
- 24"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 25The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 26The top and base layers of the laminated tape are misaligned.
- 27How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 28How to use the Sequential Numbering function
- 29Why doesn't my machine turn on when Power key is pressed?
- 30How do I type symbols?
- 31The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 34How do I reset the machine to the default settings?
- 35What does the error message "CHR SIZE AUTO?" on the display mean?
- 36I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 37How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 38What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 39I connected multiple printers of the same model to one computer but can only print from one of them.
- 40I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 41How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 42How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 44Why do stripes appear on my label?
- 45The printed label contains blank horizontal lines.
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
