FAQs & Troubleshooting
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84 Results
- 1How do I type an uppercase letter?
- 2Printing is not possible. (USB connection)
- 3Where can I find my Brother printer's serial number?
- 4How do I transfer label or slip templates?
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6What type of barcodes can be printed with the P-touch machine?
- 7How do I change the size of characters?
- 8How to use a 9/64" (3.5 mm) wide tape
- 9How do I create multiple blocks?
- 10Can my printer use TZ/TZe tapes?
- 11When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 12How to enter the Transfer mode
- 13How to open the Devices and Printers window
- 14The fabric tape became detached after washing.
- 15The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 18How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 19I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 20Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 21Can I directly operate my printer from a self-developed application software and print a label?
- 22How to delete the registry information and files related to the printer driver
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24When I press the print key, the power turns off.
- 25How do I type symbols?
- 26How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 28P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 29How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 30I connected multiple printers of the same model to one computer but can only print from one of them.
- 31When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 32How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 35How to use the Numbering function (P-touch Editor 5.x for Windows)
- 36How to calibrate a printed label.
- 37How do I adjust the tape margin?
- 38The tape does not cut well.
- 39Why does my machine display "CUTTER ERROR!"?
- 40I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 41The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 44How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 45How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 46Why doesn't my machine turn on when Power key is pressed?
- 47How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 48I pressed the Code key, but I did not get Code function.
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)