FAQs & Troubleshooting
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172 Results
- 1How do I install/change the DK roll?
- 2Where can I download the latest P-touch Editor for Mac?
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9How do I transfer label or slip templates?
- 10When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 11How do I reset network setting?
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 14The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 15Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 16The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 17When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 18How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 19How to identify the printer's firmware version
- 20How do I uninstall the printer driver?
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 23How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 24The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 25How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 26(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 28How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32How to delete the registry information and files related to the printer driver
- 33How do I clean my QL machine?
- 34How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 35When I print a long label or many labels continuously, printing suddenly stops.
- 36I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 37How do I transfer label templates with P-touch Transfer Express?
- 38My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 39How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 40Printing is not possible. (P-touch Editor5.3 for Mac)
- 41Printing is not possible. (USB connection)
- 42P-touch Editor crashes when I open it on my Mac.
- 43Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46How to open the Devices and Printers window
- 47When I print many continuous labels, part of the label data is printed twice.
- 48How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 49How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 50(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)