FAQs & Troubleshooting
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152 Results
- 1I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 2When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 3How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 4Installing the software
- 5Where can I download the latest P-touch Editor for Mac?
- 6The printer does not print from my mobile device or does not print correctly.
- 7The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
- 8I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 9I cannot connect my printer and print via Bluetooth® on macOS 12.
- 10When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 15How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
- 16What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 17Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 18Using the Printer Setting Tool (for Mac)
- 19Why doesn't my machine turn on when the Power button is pressed?
- 20The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 21How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 22How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 23How to open the Devices and Printers window
- 24The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 25I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 26I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 27What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
- 28How do I print multiple lines and change the font size or type for each line? (P-touch Design&Print 2)
- 29How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 32How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 33How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 34Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 37P-touch Editor crashes when I open it on my Mac.
- 38The printer is not connected to my mobile device correctly.
- 39I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 40Using the Printer Setting Tool (for Windows)
- 41How can I print without displaying the print monitor screen?
- 42The fabric tape became detached after washing.
- 43I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 44How do I charge the Li-ion battery?
- 45Printing is not possible. (P-touch Editor5.3 for Mac)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 48When printing from an application, the application's "Collate" setting does not work correctly.
- 49The tape got jammed or stuck in the printer.
- 50The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.