FAQs & Troubleshooting
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152 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace the Waste Toner Box
- 3Paper is Jammed Inside the Machine
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Uneven color density across the page
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Storage Full
- 9Color offset
- 10Paper is Jammed in the Back of the Machine
- 11Replace the Drum Unit
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13Wrong Toner Cartridge
- 14Install the Brother Mobile Connect application (for mobile device)
- 15Can I print in monochrome if one of the color toners run out?
- 16I cannot print full-page photos or images using Email Print.
- 17Export an address book and import it to another machine
- 18I cannot print on a wireless (Wi-Fi) network (Mac)
- 19Enable the Brother machine's network interface.
- 20What is the default password for my BRAdmin or Web Based Management?
- 21Print the Network Configuration Report
- 22I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26Where can I download Brother iPrint&Scan application for Mac?
- 27Delete print jobs from the print queue.
- 28How to identify your Operating System (OS).
- 29Cannot Scan ##
- 30Change the printer driver settings (Windows)
- 31Toner Error
- 32Tray 2 Error / Tray 3 Error / Tray 4 Error
- 33Cartridge Error
- 34Toner Low
- 35Out of Memory/Print Data Full
- 36I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 37I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 38I cannot connect my machine to a Windows 11 computer via USB.
- 39Use Universal Print (Windows)
- 40What driver package format is supported by my Linux distribution?
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42I installed scan-key-tool, but it does not work. (Linux)
- 43Adjust color settings by using the custom setting in the printer driver (Windows only)
- 44Toner scatter or toner stain
- 45Paper is Jammed in the 2-sided Tray
- 46Horizontal coloured lines appear on the page
- 47Ghosting images
- 48Vertical colored streaks or bands appear on the page
- 49I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 50I cannot install the scanner driver in Ubuntu 21.04. (Linux)