FAQs & Troubleshooting
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340 Results
- 1Replace Drum
- 2Use Universal Print (Windows)
- 3White lines across the page
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Wrinkles or creases
- 6Image skewed
- 7(Video) Load A4/Letter paper
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9Black toner marks across the page
- 10Hollow print
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12Set up your Brother machine on a wireless network.
- 13(Video) Replace the Toner Cartridge
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15(Video) Unpack your Brother machine
- 16What is Brother iPrint&Scan?
- 17How to identify your Operating System (OS).
- 18Toner specks
- 19I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 20Load and Print Thick Paper and Labels Using the MP Tray
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Where can I download Brother iPrint&Scan application for Mac?
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26White spots or black spots at 94 mm (3.7 in.) intervals
- 27Paper is Jammed in the Back of the Machine
- 28Paper is Jammed inside the Machine
- 29Paper is Jammed in the Paper Tray
- 30Paper is Jammed in the MP tray
- 31Black lines down the page
- 32Add your Brother machine with AirPrint (macOS)
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34Check the remaining ink or toner level (Linux)
- 35"Offline" appears on the Status Monitor.
- 36Delete print jobs from the print queue.
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 392-sided Disable or 2-sided Disabled
- 40Size Error DX or Size Error 2-sided
- 41Ghost
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43What driver package format is supported by my Linux distribution?
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 46Easy Scan to E-mail
- 47Reset the Drum Counter
- 48Media Type Mismatch or Media Mismatch
- 49My Brother machine could not be found over the network when I installed drivers on my computer.
- 50Check the kind of scanner driver installed by connecting the USB/ Parallel cable.