FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed inside the Machine
- 2(Video) Paper is Jammed in the Back of the Machine
- 3(Video) Set up your Brother machine
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5(Video) Paper is Jammed in the Paper Tray
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Install the Brother Mobile Connect application (for mobile device)
- 8(Video) Paper is Jammed in the MP tray
- 9Set Telephone Line Compatibility for Interference and VoIP Systems
- 10I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 11Use Universal Print (Windows)
- 12Poor fixing
- 13The scanning speed is slow when scanning from my machine. (Windows)
- 14How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 15Cannot Print ##
- 16What is the default password for my BRAdmin or Web Based Management?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Wrong Toner or Wrong Toner Cartridge
- 19(Video) Remove Small Scraps of Paper Jammed in the ADF
- 20What is the recommended paper?
- 21I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Enable the Brother machine's network interface.
- 24Cannot Detect
- 25Drum !
- 26Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 27I installed scan-key-tool, but it does not work. (Linux)
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29The printer status is Offline or Paused.
- 30Where can I find my Brother machine's serial number?
- 31What is the default password for my Brother machine?
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34(Video) Document is Jammed under the Document Cover
- 35(Video) Document is Jammed in the Top of the ADF Unit
- 36Open the Status Monitor (Windows)
- 37How to identify your Operating System (OS).
- 38Cannot Scan ##
- 39Discover the MAC address of the Brother network card
- 40Out of Memory
- 41Drum End Soon
- 42Install the optional lower tray
- 43When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 44Set up your Brother machine on a wireless network (Windows/macOS)
- 45What is the Network Shared printing?
- 46I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 47I cannot print full-page photos or images using Email Print.
- 48I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 49What driver package format is supported by my Linux distribution?
- 50Export an address book and import it to another machine