FAQs & Troubleshooting
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365 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Paper is Jammed inside the Machine
- 4Easy Scan to E-mail
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7(Video) Load A4/Letter paper
- 8Document Jam
- 9How to identify your Operating System (OS).
- 10(Video) Paper is Jammed in the Paper Tray
- 11Set up your Brother machine on a wireless network.
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15Choose the Correct Receive Mode
- 16(Video) Set up your Brother machine
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Toner Low or Prepare New Toner Cartridge
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25(Video) Connect telephone line and power cords
- 26The printer status is Offline or Paused.
- 27Print both sides of paper or a booklet automatically
- 28Manual Feed
- 29(Video) Reset the Network Settings to the Factory Settings
- 30Image skewed
- 31Add your Brother machine with AirPrint (macOS)
- 32Set up a Scan to Network Profile
- 33Scan Unable XX
- 34Reset the Network Settings to the Factory Settings
- 35What driver package format is supported by my Linux distribution?
- 36I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39Scan Using Secure Function Lock 3.0
- 40Enable the Brother machine's network interface.
- 41Drum End Soon
- 42Curled or wavy
- 43The scanning speed is slow when scanning from my machine. (Windows)
- 44Print a Transmission Verification Report
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47(Video) Unpack your Brother machine and install the toner cartridge
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 50Set the Number of Rings Before the Machine Answers (Ring Delay)