FAQs & Troubleshooting
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139 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Replace Ink
- 3How to identify your Operating System (OS).
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Change the Print Options to Improve Your Print Results
- 7Access Web Based Management
- 8The printer status is Offline or Paused.
- 9Add your Brother machine with AirPrint (macOS)
- 10Load Documents in the Automatic Document Feeder (ADF)
- 11Sleep
- 12Change the printer driver settings (Windows)
- 13What is the default password for my BRAdmin or Web Based Management?
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Telephone Line Interference/VoIP.
- 16When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 17What is the default password for my Brother machine?
- 18Cannot print after a Windows 10 update (June 2020)
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20Command List of brscan. (Linux)
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22Check the Print Alignment from Your Brother Machine
- 23Check the Print Quality
- 24(Video) Set up your Brother machine
- 25Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 26Cannot Detect Ink Volume
- 27Install Starter Ink
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 30Paper Size Mismatch
- 31One or more of my colors are not printing (blank).
- 32Document Jam
- 33Printer Jam or Paper Jam
- 34Reset the Network Settings to Factory Default
- 35What is the recommended paper?
- 36I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38I cannot print full-page photos or images using Email Print.
- 39Export an address book and import it to another machine
- 40When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 43I cannot print on a wireless (Wi-Fi) network (Mac)
- 44Wrong Ink Cartridge
- 45Protect your Brother machine against unauthorised access over the network
- 46Delete print jobs from the print queue.
- 47Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 48Cannot Scan XX or Unable to Scan XX
- 49Discover the MAC address of the Brother network card
- 50I cannot print from my computer via USB.