FAQs & Troubleshooting
![]() |
Popular |
340 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4Can I print from or scan to Android™ Smartphone?
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 8Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 9Configure and use the Scan to Network feature
- 10Configure a cover page for PC-FAX.
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13How do I know which receive mode to select?
- 14Locate files scanned with ControlCenter3 (For Windows)
- 15Colors are light or unclear on the whole page
- 16Turn the Toner Save mode on or off
- 17Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 18What kind of memory can I use?
- 19When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 20Print on plain paper or bond paper from the Manual feed slot
- 21Can I use voice mail on the same line as my Brother machine?
- 22Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 23Toner scatter or toner stain
- 24I cannot send a fax using PC-FAX (Windows 10)
- 25How to identify your Operating System (OS).
- 26What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 27Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29What is Brother iPrint&Scan?
- 30Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Change the printer driver settings (Windows/macOS)
- 33Poor fixing
- 34Wrinkle
- 35What is the recommended paper?
- 36Install additional memory.
- 37My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 38Colored streaks or bands down the page
- 39Send a fax
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Configure and use the Scan to FTP feature
- 42The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 43Can I use AirPrint with my Brother machine?
- 44I keep getting the error message "Authenticate Err (Authentication error)".
- 45I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 46The paper is skewed when it's printed.
- 47Carry out calibration to improve the color density
- 48Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 49Envelope creases
- 50Reduce the size of a received fax to fit the size of the paper in the Brother machine