FAQs & Troubleshooting
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134 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2The printer status is Offline or Paused.
- 3Delete print jobs from the print queue.
- 4What is Brother iPrint&Scan?
- 5DX Lever Error
- 6I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 7Enable the Brother machine's network interface.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10Waste Tank Full
- 11Output Tray Full
- 12No DX Tray
- 13Jam C Inside
- 14Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 15Waste Tank Alert
- 16I get a TS error when trying to print on a wireless network.
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Discover the MAC address of the Brother network card
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22Print the Network Configuration Report
- 23Set up your Brother machine on a wireless network.
- 24Jam B Inside
- 25What is the Network Shared printing?
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27I cannot print from my computer via USB.
- 28Jam D Duplex
- 29Jam E Rear
- 30Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 31Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33How to identify your Operating System (OS).
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Important points you need to confirm before configuring your Brother machine for a wireless network.
- 36Cartridge Error
- 37Ink Low
- 38No Paper
- 39Out of Memory
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Open the Status Monitor
- 42BackCover closed
- 43Jam F OP Tray
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 48Replace Parts
- 49Short Paper
- 50Print Unable XX