FAQs & Troubleshooting
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247 Results
- 1(Video) Load A4/Letter paper
- 2Replace the Waste Toner Box
- 3I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 4Paper is Jammed Inside the Machine
- 5Replace Drum
- 6(Video) Unpack your Brother machine
- 7Replace PF Kit xx
- 8Paper is Jammed in the Back of the Machine
- 9Replace Fuser
- 10Paper is Jammed in the Paper Tray
- 11Paper is Jammed in the MP tray
- 12What is the recommended paper?
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Check the remaining ink or toner level (Linux)
- 15Print Unable ##
- 16The color of your printouts is not what you expected
- 17(Video) Connect the cord
- 18Replace Laser
- 19Replace the Belt Unit
- 20Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 21I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 22Out of Memory / Print Data Full
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29Toner Error
- 30Calibrate or Calibration Failed or Calibration.
- 31WT Box End Soon
- 32Print both sides of paper or a booklet automatically
- 33Replace the Toner Cartridge
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 36What is Brother Web Connect?
- 37Curled or wavy
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39Paper is Jammed underneath the Paper Tray
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42Install the Tower Tray Unit.
- 43My Brother machine is unresponsive.
- 44Load and Print Labels Using the MP Tray
- 45What is Brother iPrint&Scan?
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47Condensation
- 48Secure Print (Windows®)
- 49Drum !
- 50Cooling Down