FAQs & Troubleshooting
![]() |
Latest |
227 Results
- 106/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 213/06/2024My Brother machine is unresponsive.
- 328/05/2024Toner Low or Prepare New Toner Cartridge
- 428/05/2024Drum End Soon
- 522/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 614/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 714/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 807/02/2024(Video) Unpack your Brother machine
- 907/02/2024(Video) Load A4/Letter paper
- 1007/02/2024(Video) Connect the cord
- 1107/02/2024(Video) Replace the Toner Cartridge
- 1210/01/2024What is the default password for my Brother machine?
- 1329/08/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 1425/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1510/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1626/07/2023Media Type Mismatch or Media Mismatch
- 1727/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1808/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2101/06/2023Print both sides of paper or a booklet automatically
- 2201/06/2023Add your Brother machine with AirPrint (macOS)
- 2301/06/2023Delete print jobs from the print queue.
- 2416/05/2023I cannot print from my computer via USB.
- 2526/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2607/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2703/04/2023Change machine settings from your computer.
- 2827/03/2023"Offline" appears on the Status Monitor.
- 2927/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3027/03/2023Change the printer driver settings (Windows/macOS)
- 3127/03/2023The printer status is Offline or Paused.
- 3215/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 3315/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3414/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3519/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3619/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3713/12/2022How to identify your Operating System (OS).
- 3824/11/2022Import a Certificate and Private Key
- 3924/10/2022Install a Certificate on Your Brother Machine
- 4020/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4117/10/2022Register the IC card for user authentication in Secure Function Lock
- 4213/10/2022Secure Print (Windows®)
- 4312/10/2022Print the Network Configuration Report
- 4403/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 4527/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4730/08/2022Print as a Poster (Windows®)
- 4816/08/2022Print on Both Sides of the Paper (Macintosh)
- 4909/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5028/07/2022Update the Driver or Firmware for your Brother machine