FAQs & Troubleshooting
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228 Results
- 1Print a Test Page.
- 2Replace Drum
- 3A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 4The printer status is Offline or Paused.
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Replace PF Kit xx
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 10Reduce printing noise.
- 11Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13Print the Network Configuration Report
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 18Replace Toner
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20What is Brother iPrint&Scan?
- 21Is my Brother machine compatible with Windows Vista?
- 22What is the recommended paper?
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24The print speed is slow.
- 25Change the printer driver settings (Windows/macOS)
- 26Fuser Error or Self-Diagnostic
- 27Cover is Open
- 28What kind of paper can I use?
- 29Envelope creases
- 30Disable the APIPA protocol.
- 31Install additional memory.
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Cannot print after a Windows 10 update (June 2020)
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 36Use the Universal Printer Driver for PCL
- 37Can I print on transparencies e.g. for overhead projectors?
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 40Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 41Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43I cannot connect to the print server using my web browser.
- 44Jam Inside
- 45Print on labels and envelopes from the MP tray.
- 46Replace Fuser
- 47Add your Brother machine with AirPrint (macOS)
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49Delete print jobs from the print queue.
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.