FAQs & Troubleshooting
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213 Results
- 1Replace Drum
- 2Print on labels and envelopes from the MP tray.
- 3I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 4Replace Toner
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Can I print from or scan to Android™ Smartphone?
- 8Jam Inside
- 9When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 10Turn the Toner Save mode on or off
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Replace PF Kit xx
- 14The printer status is Offline or Paused.
- 15Jam Tray 1 or Jam Tray 2
- 16Replace Fuser
- 17Delete print jobs from the print queue.
- 18Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 19The print speed is slow.
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21What is the BRAdmin Professional software used for?
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25What is Brother iPrint&Scan?
- 26Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 27How to identify your Operating System (OS).
- 28Print both sides of paper or a booklet automatically
- 29Manual Feed
- 30Drum End Soon
- 31Jam Duplex
- 32Jam MP Tray
- 33Wrinkles or creases
- 34Page skewed
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 38I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 39Change the printer driver settings (Windows/macOS)
- 40Cover is Open
- 41What kind of paper can I use?
- 42What kind of memory can I use?
- 43Reset the print server to the default factory settings.
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46Replace Laser
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 50I cannot find some option in the Printing preferences. (For Windows)