FAQs & Troubleshooting
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159 Results
- 1Jam Tray 1 or Jam Tray 2
- 2Jam Inside
- 3Jam MP Tray
- 4Replace Toner
- 5Cover is Open
- 6What do the LED indications mean?
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8Install the built-in drivers (For Windows 8 and Windows 10)
- 9How to identify your Operating System (OS).
- 10Change the printer driver settings (Windows/macOS)
- 11Replace PF Kit xx
- 12The printer status is Offline or Paused.
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 14No Paper
- 15Manual Feed
- 16How can I change the printer settings?
- 17Replace Drum
- 18Install the optional tray unit.
- 19Turn the Toner Save mode on or off
- 20White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 21I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24I cannot print from my computer via USB.
- 25Size Error DX
- 26When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 27Curled
- 28Drum Error (Drum!)
- 29Envelope creases
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31What is the best printer driver to use-the PCL or BR-Script driver?
- 32Print on labels and envelopes from the MP tray.
- 33Page skewed
- 34I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 35"Offline" appears on the Status Monitor.
- 36I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 37Replace Laser
- 38Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 39Create or view a XML Paper Specification document
- 40Print a list of the internal fonts.
- 41Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 42Jam Duplex
- 43Jam Rear
- 44White lines across the page
- 45I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 46Adjust the Brother machine's Sleep Time setting
- 47Replace Fuser
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49What driver package format is supported by my Linux distribution?
- 50I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)