FAQs & Troubleshooting
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169 Results
- 1What driver package format is supported by my Linux distribution?
- 2Can I print from or scan to Android™ Smartphone?
- 3When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 4Install the built-in drivers (For Windows 8 and Windows 10)
- 5Can I print from DOS applications?
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8What is Brother iPrint&Scan?
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 11Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16What can happen if the wrong paper is used in your machine.
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18What is the printable area per page?
- 19"JAM INSIDE" error appears on the LCD. What should I do?
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 26What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 27What kind of paper can I use?
- 28What kind of memory can I use?
- 29Use the Network Connection Repair Tool (Windows)
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31Discover the MAC address of the Brother network card
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 34I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 35Print a Printer Settings page.
- 36The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 37The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 38Print on both sides of the paper.
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40The driver installation finished successfully but I cannot print. (Linux)
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 45What is the difference between the toner cartridge and the drum unit?
- 46What is the Network Shared printing?
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 49The paper is skewed when it's printed.
- 50I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.