FAQs & Troubleshooting
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162 Results
- 1Print a Test page
- 2Turn the Toner Save Mode on or off.
- 3Replace WT (waste toner) Box
- 4The color of printouts are not what I expected.
- 5Download a file from the "Downloads" section and save it to Windows 8 computer.
- 6Can I print from or scan to Android™ Smartphone?
- 7I'm having a problem with the print quality. How can I resolve it?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10The printer prints unexpectedly or it prints garbage data.
- 11Jam Inside
- 12Jam Tray 1
- 13When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 14The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 17Change the printer driver settings (Windows/macOS)
- 18The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 19I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 20Reprint the last print job
- 21What kind of memory can I use?
- 22What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 23When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 24Install extra memory
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26Open the Status Monitor
- 27What is APIPA?
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Cannot print after a Windows 10 update (June 2020)
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31Check the firmware version.
- 32Protect your Brother machine against unauthorised access over the network
- 33Can I print on transparencies e.g. for overhead projectors?
- 34Can I use AirPrint with my Brother machine?
- 35Belt End Soon
- 36The paper is skewed when it's printed.
- 37Clean the LED head
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39Carry out calibration to improve the color density
- 40I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 41Clean the drum unit
- 42Repack the printer
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44What kind of paper can I use?
- 45Can I print from DOS applications? What printer driver emulation can be used?
- 46What is the BRAdmin Professional software used for?
- 47Print command (LPR) (Linux)
- 48Verify the Brother machine connected to the Wired Network (For Windows)
- 49Print on plain paper or bond paper from the Manual feed slot
- 50Adjust color settings by using the custom setting in the printer driver