FAQs & Troubleshooting
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214 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2"Offline" appears on the Status Monitor.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 5The printer status is Offline or Paused.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7REPLACE TONER
- 8REPLACE DRUM
- 9How to identify your Operating System (OS).
- 10Reset the print server to the default factory settings.
- 11Use the Network Connection Repair Tool (Windows)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 14I cannot print from my computer via network. (For Macintosh)
- 15I cannot connect my machine to the wireless network (For Windows)
- 16JAM TRAY 1
- 17Print the Network Configuration page.
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19MANUAL FEED
- 20The printer prints unexpectedly or it prints garbage data.
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22JAM DUPLEX
- 23The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 24NO PAPER T1
- 25Print on labels and envelopes from the manual feed slot.
- 26Delete print jobs from the print queue.
- 27Change the printer driver settings (Windows/macOS)
- 28JAM INSIDE
- 29Verify the Brother machine connected to the Wired Network (For Windows)
- 30CARTRIDGE ERROR
- 31SIZE ERROR DX
- 32What is the default node name of the Brother Print Server?
- 33Turn the Toner Save Mode on or off.
- 34Reprint the last print job. (For Windows users only)
- 35JAM REAR
- 36What do the LED indications mean?
- 37What is Brother iPrint&Scan?
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41Important points you need to confirm before configuring your Brother machine for a wireless network.
- 42Discover the MAC address of the Brother network card
- 43Curled
- 44MEMORY FULL
- 45Envelope creases
- 46What is the recommended paper?
- 47My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 48Clean the Drum Unit.
- 49Faint
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)