FAQs & Troubleshooting
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131 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 5How to identify your Operating System (OS).
- 6Delete print jobs from the print queue.
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8Install the built-in drivers (For Windows 8 and Windows 10)
- 9The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 10I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 11When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 12Printouts have a curl or wave.
- 13What are the expected yields of the consumables?
- 14Cannot print after a Windows 10 update (June 2020)
- 15The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 16The printer status is Offline or Paused.
- 17The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 18Does NC-2200w work with Windows Vista?
- 19The printer prints unexpectedly or it prints garbage.
- 20Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 21Printouts have wrinkles or creases.
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23Replace the drum unit.
- 24Printouts are faint.
- 25How can I activate/deactivate the Toner Save Mode?
- 26Windows 10 Support Information
- 27I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 28Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 29Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 30In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 31How do I print a Test page?
- 32White lines appear across the page.
- 33Can I buy any MICR toner?
- 34How do I clear paper jams?
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 37I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 38I want to print using CUPS while keeping SELinux enabled. (Linux)
- 39Open the Control Panel (For Windows)
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42I cannot print from my computer via USB.
- 43I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 44How can I install the Web BRAdmin on Windows Server 2003?
- 45How do I reprint the last print job?
- 46Print a Printer Settings page.
- 47When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 48Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 49Lines appears across the page.
- 50What can happen if the wrong paper is used in your machine.