FAQs & Troubleshooting
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200 Results
- 1My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 2How to identify your Operating System (OS).
- 3What is Status Monitor and how can I turn it on/off?
- 4Printouts have wrinkles or creases.
- 5When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8Can I print from or scan to Android™ Smartphone?
- 9What can happen if the wrong paper is used in your machine.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12What driver package format is supported by my Linux distribution?
- 13Cannot print after a Windows 10 update (June 2020)
- 14The printer prints unexpectedly or it prints garbage.
- 15The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 16The machine does not print anything.
- 17What is a "Generic PCL Driver"?
- 18What kind of paper can I use?
- 19JAM MP TRAY
- 20When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 21In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 22Large characters are printed incorrectly. (Linux)
- 23I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 24I want to print using CUPS while keeping SELinux enabled. (Linux)
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28How to use the Network Printer Driver Wizard Software
- 29How to use the Driver Deployment Wizard software
- 30Features in the Automatic E-mail Printing
- 31What kind of paper should I avoid?
- 32JAM DUPLEX
- 33How do I turn off the Quick Print Setup?
- 34How do I check the driver version in Windows® (PCL Printer Driver)?
- 35I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 36JAM INSIDE
- 37JAM TRAY 1
- 38Printouts have a curl or wave.
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 41Printouts are faint.
- 42Can I print using the IPP protocol on Windows XP?
- 43I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 44How do I install additional memory? (DIMM)
- 45White spots appear in areas of dense black printing.
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 48I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 49When printing with monochrome laser printer, the print position shifts. (Linux)
- 50Open the Control Panel (For Windows)