FAQs & Troubleshooting
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143 Results
- 1Maintenance (Cleaning the bobbin case) [ Video ]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 4How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 5How to use the the versatile magnetic frame [Video instructions]
- 6How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 7How to Embroider on Clothes. [Video instructions]
- 8How to Embroider on Shoes. [Video instructions]
- 9Data cannot be saved to the machine
- 10"Select a pattern." message appears on the LCD. What does it mean?
- 11There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 12How to change the displayed language
- 13M2513631 appears on the Artspira app screen.
- 14"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 15How to use the Round frame (PRPRFK1) [Video instructions]
- 16How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 17"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 18"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 19How do I check the thread tension ?
- 20Loops appear on the surface of the fabric when embroidering.
- 21"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 22I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 23How to unsubscribe from Artspira
- 24How to connect your machine and transfer data to Artspira
- 25List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 26What is key optimization mode?
- 27How to configure operator lock
- 28How to access setting screens (when administrator lock is enable)
- 29How to configure administrator lock
- 30"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 31There are needle cuts or holes in the garment.
- 32Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 33"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 34E92001 appears on the Artspira app screen.
- 35M5612301 appears on the Artspira app screen.
- 36After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 37Data cannot be transferred even though the machine number has been input. (M5622201)
- 38How to specify/change key display optimization
- 39"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 40"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 41The monitoring app on the smart device receives the notification items I do not need.
- 42Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 43"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 44"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 45"Trimming sensor error." message appears on the LCD. What does it mean?
- 46"This pattern cannot be used." message appears on the LCD. What does it mean?
- 47"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 48Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 49How do I attach or remove the embroidery frame?
- 50How do I change the needle?