FAQs & Troubleshooting
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142 Results
- 1How to Embroider on Cap. [Video instructions]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 4How to use the Round frame (PRPRFK1) [Video instructions]
- 5How to use the the versatile magnetic frame [Video instructions]
- 6How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 7The monitoring app on the smart device receives the notification items I do not need.
- 8How to Embroider on Bag. [Video instructions]
- 9Stabilizers (Backing)
- 10Maintenance (Oiling the machine) [ Video ]
- 11M3124301 appears on the Artspira app screen.
- 12How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 13How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 14How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 15How to stop "Send usage information to help improve Brother products and services"
- 16How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 17Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 18The App shows the message "No Supported Machines Found".
- 19How to set up the cap frame driver. [Video instructions]
- 20How to Embroider on Clothes. [Video instructions]
- 21How to link accounts
- 22How to change the displayed language
- 23How to disconnect the machine from Artspira using the Artspira app
- 24Introducing the Brother Artspira application
- 25How do I change the thread spool easily?
- 26The bobbin thread breaks.
- 27How do I attach or remove the embroidery frame?
- 28How do I adjust the tension of the bobbin thread ?
- 29Maintenance (Cleaning around the needle plate) [ Video ]
- 30There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 31I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 32The pattern transferred from the Artspira app does not appear on the screen of the machine
- 33M5622201 appears on the Artspira app screen.
- 34The App shows the message "Settings screen".
- 35"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 36"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 37There are needle cuts or holes in the garment.
- 38"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 39"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 40Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 41"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 42"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 43Why does the upper thread keep breaking?
- 44How do I thread the machine? (Threading the upper thread)
- 45"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 46E96001 appears on the Artspira app screen.
- 47M5541001 appears on the Artspira app screen.
- 48M4341001 appears on the Artspira app screen.
- 49M4210001 appears on the Artspira app screen.
- 50M2513631 appears on the Artspira app screen.