FAQs & Troubleshooting
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93 Results
- 1How do I adjust thread tension for embroidering?
- 2How to update your machine software by downloading the update file directly to your machine using a wireless network
- 3Tutorial videos on how to use the machine [Video instructions]
- 4How do I adjust the sensitivity of the operation keys?
- 5[Embroidery machine users] How to retrieve the data transferred from Artspira
- 6"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 7Embroidery
- 8How to disconnect a machine from Artspira using the machine
- 9Data cannot be saved to a USB flash drive
- 10M3124301 appears on the Artspira app screen.
- 11The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 12How to set up the wireless network connection with the wizard on the machine
- 13"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 14How do I hoop the fabric in the embroidery frame?
- 15"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 16"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 17How do I attach or remove the embroidery frame ?
- 18Where do I put the oil in my machine?
- 19"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 20How do I clean the race?
- 21M5613201 appears on the Artspira app screen.
- 22After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 23There is no machine that can be transferred
- 24How to stop "Send usage information to help improve Brother products and services"
- 25M6331001 appears on the Artspira app screen.
- 26How do I attach or remove the Embroidery Unit?
- 27How do I change the needle ?
- 28"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 29I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 30E96001 appears on the Artspira app screen.
- 31M4345001 appears on the Artspira app screen.
- 32Data cannot be saved to the machine
- 33Multiple data cannot be transferred to the machine at once
- 34Data cannot be transferred even though the machine number has been input. (M5622201)
- 35How to link accounts
- 36How to change the displayed language
- 37Introducing the Brother Artspira application
- 38M4210001 appears on the Artspira app screen.
- 39M1332002 appears on the Artspira app screen.
- 40How to find the security information (SSID and network key) for your home network
- 41"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 42"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 43Needle breaks.
- 44Stitches are skipped
- 45How do I set the bobbin ?
- 46"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 47"Preventive maintenance is recommended." ppears on the LCD.
- 48E92001 appears on the Artspira app screen.
- 49How to disconnect the machine from Artspira using the Artspira app
- 50List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)