FAQs & Troubleshooting
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328 Results
- 1How to register Your Machine with CanvasWorkspace
- 2Mat and Material Combinations
- 3Downloading Optional Design Pattern Collection
- 4Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 5Can I create the cutting data for ScanNCut from the image data?
- 6Can I create the cutting data for ScanNCut from vector graphics data?
- 7List of Error Messages for CanvasWorkspace (Others)
- 8List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 9There are deep cuts completely through the mat.
- 10The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 11"Please register your machine." appears on the computer screen.
- 12How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 13How to adjust the output smoothing level on Enhanced Image Tracing function. [Video]
- 14E11002 appears on the computer screen.
- 15How can the thickness of drawing lines be adjusted when using the universal pen holder?
- 16Care and Maintenance (Cleaning the Mat)
- 17ErrS90 appears on the computer screen.
- 18ErrS52 appears on the computer screen.
- 19ErrS25 appears on the computer screen.
- 20ErrS01 appears on the computer screen.
- 21E10006 appears on the computer screen.
- 22E91002 appears on the computer screen.
- 23E01001 appears on the computer screen.
- 24E00004 appears on the computer screen.
- 25"Connection Fail : Err-05" appears on the LCD Display Screen. What does it mean?
- 26How can I transfer the created/edited data between CanvasWorkspace and my machine via a wireless network?
- 27Can I transfer the data created from my computer or tablet to my ScanNCut machine directly?
- 28I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 29How do I Scan for Cutting (Direct Cut) ?
- 30Replacement Criteria
- 31Mat and Cutting Blade Combinations
- 32How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 33E90001 appears on the computer screen.
- 34Enhanced Image Tracing function Activation on CanvasWorkspace(Web). [Video]
- 35"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appearing on the LCD. What does it mean?
- 36List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 37ErrS10 appears on the computer screen.
- 38ErrS07 appears on the computer screen.
- 39ErrS06 appears on the computer screen.
- 40E94004 appears on the computer screen.
- 41E02006 appears on the computer screen.
- 42Can rough material be cut?
- 43What should I do if I change the size (enlarge/reduce) of the Disney Pattern downloaded?
- 44How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 45N11001 appears on the computer screen.
- 46E11008 appears on the computer screen.
- 47E11006 appears on the computer screen.
- 48E01006 appears on the computer screen.
- 49E00007 appears on the computer screen.
- 50E00006 appears on the computer screen.