FAQs & Troubleshooting
Popular |
141 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 4I cannot print using a HSe cassette.
- 5I cannot print large characters on the heat shrink tube HSe 3:1.
- 6Where can I download the latest P-touch Editor for Mac?
- 7What iOS mobile application can I use?
- 8P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 10I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12Open LBX files created in P-touch Editor in Pro Label Tool
- 13Where can I find my Brother printer's serial number?
- 14How do I type an uppercase letter?
- 15How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 16The tape got jammed or stuck in the printer.
- 17How do I transfer label or slip templates?
- 18How do I print multiple lines and how many lines can I print?
- 19How do I change the character size?
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (P-touch Editor5.3 for Mac)
- 23The tape does not cut well.
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 26How to identify your Operating System (OS) for Windows or Mac
- 27I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 28How to open the Devices and Printers window
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30What is the compatible barcode protocol? (iPrint&Label)
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 33Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 34How do I set cut options and what features are they?
- 35(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 36How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 37Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 42How to create serialized labels (Pro Label Tool)
- 43How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46How do I reset the machine to the default settings?
- 47The display remains blank after the power is turned on.
- 48When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 49Poor print quality when printing on narrow labels. (iPrint&Label)
- 50Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)