FAQs & Troubleshooting
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287 Results
- 1What is Brother iPrint&Scan?
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5What driver package format is supported by my Linux distribution?
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9Can I print from or scan to Android™ Smartphone?
- 10When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 11I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 12Which E-mail packages are compatible with ControlCenter3?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 17Is my Brother machine compatible with Windows Vista?
- 18Tips for copy/scanning and preventing document jams
- 19The printer status is Offline or Paused.
- 20Scan and save a document in PDF format (Scan to File)
- 21I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 22When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 23Can I print on transparencies e.g. for overhead projectors?
- 24Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 25The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 26Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 27How do I clear the message "Jam MP Tray" from the LCD display?
- 28White streaks or bands appear down the page.
- 29Protect your Brother machine against unauthorised access over the network
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 35I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 36I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 37The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 38I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 39I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 40When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 41How do I clear the message "Document Jam" from the LCD display?
- 42How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 43Printouts have wrinkles.
- 44I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 45What is the BRAdmin Professional software used for?
- 46Vertical colored streaks or bands appear on the page.
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48I installed scan-key-tool, but it does not work. (Linux)
- 49I want to print using CUPS while keeping SELinux enabled. (Linux)
- 50How do I clean the corona wires?