FAQs & Troubleshooting
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298 Results
- 251When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 252I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 253My Brother machine has no power.
- 254How can I program my Brother machine's electronic cover page?
- 255How do I send (broadcast) a fax to more than one number?
- 256I cannot use the "Modules Update" button on Web BRAdmin.
- 257Scan a document in Mac OS X 10.6.
- 258Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 259Scan a document from a Windows Vista application
- 260Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 261"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 262How do I print the received faxes that are stored in memory? (Fax Storage)
- 263I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 264I am experiencing problems sending a fax, what can I do?
- 265Where can I find the serial number for my unit?
- 266I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 267I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 268How do I clear the "Awaiting Redial" message?
- 269What does "COMM.ERROR" on the LCD display mean?
- 270I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 271I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 272How can I prevent public users from changing the settings of my Brother machine?
- 273When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 274I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 275Where do I find the complete User's Guide?
- 276The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 277I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 278I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 279The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 280Delete the faxes stored in my Brother machine's memory.
- 281Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 282Discover the MAC address of the Brother network card
- 283I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 284I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 285Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 286The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 287When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?
- 288I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 289PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 290I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 291How do I clean the scanner glass?
- 292Scan a document from a Windows XP application
- 293How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 294How do I store received faxes in memory?
- 295How can I re-install the drivers?
- 296Can I confirm that the FAX was sent correctly?
- 297When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 298I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.