FAQs & Troubleshooting
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340 Results
- 15129/01/2019Uninstall the scanner driver. (Linux)
- 15229/01/2019Uninstall Scan-key-tool. (Linux)
- 15324/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 15424/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 15524/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 15624/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 15721/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15808/01/2019Clean the Machine
- 15920/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 16012/12/2018What is Storage PC Print Data using Active Directory®? (Windows)
- 16129/11/2018Confirm that a FAX I sent was received correctly.
- 16227/11/2018After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 16322/11/2018Install the optional lower tray
- 16419/11/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 16514/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 16608/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16729/10/2018My Brother machine has no power.
- 16817/10/2018Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 16917/10/2018Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 17026/07/2018Send or Receive an Email Securely Using SSL TLS
- 17126/07/2018Send an Email with User Authentication
- 17223/07/2018Use the Network Connection Repair Tool (Windows)
- 17317/07/2018Size mismatch
- 17417/07/2018Toner specks
- 17517/07/2018White lines across the page
- 17613/07/2018Ghost
- 17713/07/2018Hollow print
- 17823/05/2018What is Brother iPrint&Scan?
- 17914/05/2018Configure the SNTP Protocol Using Web Based Management
- 18025/01/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 18104/01/2018Set up a Scan to SharePoint® Profile
- 18204/01/2018Set the Date and Time Using Web Based Management
- 18304/01/2018Configure LDAP Authentication Using Web Based Management
- 18404/01/2018Change LDAP Configuration Using Web Based Management
- 18527/12/2017Use the Store Print Log to Network's Error Detection Setting
- 18627/12/2017Configure the Store Print Log to Network Settings Using Web Based Management
- 18726/12/2017Manage Your Network Machine Securely Using Web Based Management
- 18825/12/2017Export the Self-signed Certificate
- 18922/12/2017Import the Self-signed Certificate
- 19018/12/2017Create a Self-signed Certificate
- 19118/12/2017Export a CA Certificate
- 19218/12/2017Import a CA Certificate
- 19318/12/2017Set up a Scan to Network Profile
- 19415/12/2017Set up a Scan to FTP Profile
- 19514/12/2017Configure Active Directory® Authentication Using Web Based Management
- 19630/11/2017Replace Drum
- 19727/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 19808/09/2017What is AirPrint?
- 19908/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 20003/07/2017Copy on Both Sides of the Paper (2-sided Copy)