FAQs & Troubleshooting
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298 Results
- 151Firewall port requirements of the Scan Key Tool (Linux)
- 152Open the Control Panel (For Windows)
- 153Verify the Brother machine connected to the Wired Network (For Macintosh)
- 154Open the "Scanners and Cameras" and Properties.
- 155I can print but cannot scan via network. (For Macintosh)
- 156I can print but cannot scan via network. (For Windows)
- 157I can receive a fax, but cannot receive a telephone call.
- 158Why doesn't my Brother machine have a dial tone?
- 159I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 160Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 161How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 162Change the user interface of ControlCenter3
- 163In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 164Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 165Scan a document in Windows 8 and Windows 10.
- 166How do I clean the laser scanner window?
- 167When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 168After I installed Sun JavaVM, some applications will not work correctly.
- 169I am experiencing problems receiving faxes. What can I do?
- 170Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 171How do I clear the message "MFC is Busy" or "Connect Failure"?
- 172I'm using Mac OS® 9.1-9.2. How can I uninstall the drivers?
- 173When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 174What is the "Station ID" and how do I set it?
- 175Replace the drum unit.
- 176The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 177Replace the toner cartridge
- 178How can I improve the copy quality?
- 179I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 180Configure and use the Scan Key Tool (Linux)
- 181Paper size settings are unavailable when I print from OpenOffice (Linux)
- 182I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 183Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 184When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 185When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 186Important points for specifying the scan area (Linux)
- 187I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 188All print jobs are aborted and nothing is printed. (Linux)
- 189I am unable to print from a client PC to a printer on a print server. (Linux)
- 190I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 191To install the printer driver easily using a tool. (Linux)
- 192When printing with monochrome laser printer, the print position shifts. (Linux)
- 193Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 194I cannot save a file downloaded from the Brother support website (For Windows)
- 195Delete print jobs from the print queue.
- 196Download a file from the "Downloads" section and save it to Windows 8 computer.
- 197The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 198I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 199The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 200Set the Brother machine to prevent public access to certain features.