FAQs & Troubleshooting
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225 Results
- 151How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 152Scan a document from the Windows Vista Photo Gallery
- 153I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 154"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 155Change the user interface of ControlCenter3
- 156In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 157Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 158Scan a document from a Windows XP application
- 159Glossy Paper does not feed correctly. What can I do?
- 160When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 161When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 162I am experiencing problems sending a fax.
- 163How do I replace the Ink Cartridge?
- 164What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 165Why are the faxes I send always received with a black vertical line down the page?
- 166Clear the message "Awaiting Redial"
- 167The LCD displays an error code (number). What does it mean?
- 168What does "COMM.ERROR" on the LCD display mean?
- 169I cannot receive a color fax. Why?
- 170How do I print envelopes?
- 171I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 172Configure and use PC-FAX (CUPS) (Linux)
- 173Configure the Scan to Email Feature (Linux)
- 174I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 175When I print images, the quality is not good (Linux)
- 176Paper size settings are unavailable when I print from OpenOffice (Linux)
- 177The downloaded driver's name is different from my machine's name. (Linux)
- 178Large characters are printed incorrectly. (Linux)
- 179Print command (LPR) (Linux)
- 180When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 181Important points for specifying the scan area (Linux)
- 182Uninstall Scan-key-tool. (Linux)
- 183Print command (cupswrapper) (Linux)
- 184I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 185Windows 10 Support Information
- 186How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 187The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 188A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 189I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 190Windows 7 Support Information
- 191I cannot scan via USB. (Mac OS X)
- 192I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 193Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 194When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 195Why is it necessary for my machine to go through regular cleaning cycles?
- 196I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 197Scan a document in Mac OS X 10.6.
- 198Scan a document using "Scanner and Camera Wizard" in Windows XP
- 199Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 200The keys on the control panel do not respond.