FAQs & Troubleshooting
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151 Results
- 101How do I uninstall the printer driver?
- 102The top and base layers of the laminated tape are misaligned.
- 103What do the indicator lights mean?
- 104How to delete the registry information and files related to the printer driver
- 105How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 106How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 107When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 108The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 109How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 110How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 111Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 112How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 113How do I connect the printer to my computer using a USB cable?
- 114How do I print vertical text? (P-touch Editor 5.x for Windows)
- 115My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 116How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 117How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 118Can my printer use TZ/TZe tapes?
- 119Where can I find my Brother printer's serial number?
- 120How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 121The battery will not charge.
- 122What tapes are suitable for QR code printing?
- 123How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 124What Android™ mobile application can I use?
- 125How can I create a barcode label? (iPrint&Label)
- 126How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 127What is P-touch Update Software?
- 128The label does not cut well.
- 129How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 130How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 131How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 132Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 133The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 134"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 135I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 136The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 137Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 138I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 139What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 140What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 141How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 142How do I set a tape cassette?
- 143How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 144How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 145How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 146My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 147How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 148How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 149Printing is not possible. (USB connection)
- 150Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)