FAQs & Troubleshooting
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164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 101How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 102Control Printer Driver settings (only available for Windows)
- 103Reset the Drum Counter
- 104Open the Status Monitor (Windows)
- 105Open the Control Panel (For Windows)
- 106I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 107My Brother machine has no power.
- 108Toner smears easily
- 109In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 110When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 111Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 112Uninstall the Brother Software and Drivers (Windows)
- 113Change the brscan5 scan settings using XSane (Linux)
- 114The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 115The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 116I installed scan-key-tool, but it does not work. (Linux)
- 117When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 118Command List of brscan. (Linux)
- 119I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 120Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 121What is the difference between the toner cartridge and the drum unit?
- 122Important points you need to confirm before configuring your Brother machine for a wireless network.
- 123What is the Network Shared printing?
- 124Missing thin lines in images
- 125Verify if the Brother machine has a dial tone.
- 126Horizontal coloured lines appear on the page
- 127I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 128Configure and use PC-FAX (CUPS) (Linux)
- 129Check the remaining ink or toner level (Linux)
- 130My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 131Wireless setup is requesting a WPS PIN to complete the setup
- 132When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 133How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 134To install the printer driver easily using a tool. (Linux)
- 135Paper is Jammed in the Output Paper Tray *
- 136Set Telephone Line Compatibility for Interference and VoIP Systems
- 137Update the Driver or Firmware for your Brother machine
- 138Remove Small Scraps of Paper Jammed in the ADF *
- 139Document is Jammed under the Document Cover *
- 140Document is Jammed in the Top of the ADF Unit *
- 141Access Web Based Management *
- 142Check the firmware version.
- 143Protect your Brother machine against unauthorised access over the network
- 144Paper is Jammed in the Manual Feed Slot *
- 145I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 146Print the WLAN Report *
- 147Discover the MAC address of the Brother network card
- 148I cannot print from my computer via USB.
- 149Condensation
- 150No Toner