FAQs & Troubleshooting
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151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 10115/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 10229/11/2021A security warning appears when accessing Web Based Management via HTTPS.
- 10329/11/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10410/11/2021Open the Control Panel (For Windows)
- 10512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 10617/09/2021Export an address book and import it to another machine
- 10729/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 10819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10916/02/2021I cannot print full-page photos or images using Email Print.
- 11026/01/2021Can I send a print job to multiple machine email addresses using Email Print?
- 11127/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 11206/07/2020Change the brscan5 scan settings using XSane (Linux)
- 11306/07/2020Important points for specifying the scan area (Linux)
- 11406/07/2020What driver package format is supported by my Linux distribution?
- 11502/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 11602/06/2020Open the Status Monitor (Windows)
- 11713/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 11806/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 11906/04/2020Delete a network scanner entry. (Linux)
- 12019/03/2020Check the remaining ink or toner level (Linux)
- 12106/01/2020When I print images, the quality is not good (Linux)
- 12225/12/2019Protect your Brother machine against unauthorised access over the network
- 12303/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 12403/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 12527/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 12629/10/2019Large characters are printed incorrectly. (Linux)
- 12729/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 12823/10/2019To install the printer driver easily using a tool. (Linux)
- 12925/04/2019Cartridge Error
- 13025/04/2019No Toner
- 13129/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 13229/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 13329/01/2019Command List of brscan. (Linux)
- 13424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 13524/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 13627/11/2018After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 13729/10/2018My Brother machine has no power.
- 13817/10/2018Important points you need to confirm before configuring your Brother machine for a wireless network.
- 13906/08/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 14024/05/2018Set Telephone Line Compatibility for Interference and VoIP Systems
- 14119/04/2017Check the firmware version.
- 14225/03/2016What is the difference between the toner cartridge and the drum unit?
- 14325/03/2016What is the Network Shared printing?
- 14425/03/2016Supported models of Universal Printer Driver for PCL
- 14525/03/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 14625/03/2016Discover the MAC address of the Brother network card
- 14724/03/20162-sided Disable or 2-sided Disabled
- 14824/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 14904/03/2016Document Jam
- 15011/05/2015What is Toner Continue Mode?