FAQs & Troubleshooting
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303 Results
- 101I cannot print from my computer via USB.
- 102Change the printer driver settings (Windows/macOS)
- 103No Ink Cartridge
- 104Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 105When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 106When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 107I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 108I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 109My Brother machine feeds multiple sheets of paper at a time.
- 110Can third party ink be used to refill the ink cartridges?
- 111Why is it necessary for my machine to go through regular cleaning cycles?
- 112Can I transfer faxes to the PC when my machine has a mechanical problem?
- 113Glossy Paper does not feed correctly.
- 114Where is the USB port on the machine?
- 115Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 116Clean the Scanner to improve the copy or fax quality.
- 117Is there any way to reduce Ink consumption?
- 118I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 119Reset the network settings to the factory default.
- 120What is the recommended paper?
- 121The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 122The driver installation finished successfully but I cannot print. (Linux)
- 123Send a fax using PC-FAX with LPD/LPRng (Linux)
- 124To install the printer driver easily using a tool. (Linux)
- 125I cannot view the HTML format manual (web manual).
- 126Use the Network Connection Repair Tool (Windows)
- 127Open the Status Monitor
- 128A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 129Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 130Important points you need to confirm before configuring your Brother machine for a wireless network.
- 131Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 132Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 133I can print but cannot scan via network. (For Windows)
- 134Use voice mail on the same line as my Brother machine.
- 135Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 136How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 137One or more of my colors are not printing (blank).
- 138Scan a document from a Windows Vista application
- 139Print the received faxes that are stored in memory.
- 140The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 141The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 142I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 143I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 144Configure the Scan to Email Feature (Linux)
- 145Scan using XSane or GIMP (Linux)
- 146Where can I download Brother iPrint&Scan application for Mac?
- 147Large characters are printed incorrectly. (Linux)
- 148Important points for specifying the scan area (Linux)
- 149I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 150I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)