FAQs & Troubleshooting
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282 Results
- 10129/06/2020Sleep
- 10202/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 10302/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10413/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 10511/05/2020Enable the Brother machine's network interface.
- 10606/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 10706/04/2020Delete a network scanner entry. (Linux)
- 10820/01/2020Ink Absorber Full / Ink Absorber Pad Full
- 10906/01/2020When I print images, the quality is not good (Linux)
- 11006/12/2019When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 11106/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 11203/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 11303/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 11427/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 11530/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 11630/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 11730/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11829/10/2019Large characters are printed incorrectly. (Linux)
- 11929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 12023/10/2019To install the printer driver easily using a tool. (Linux)
- 12112/07/2019Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 12212/06/2019Uninstall printer drivers (Linux)
- 12303/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 12422/03/2019Protect your Brother machine against unauthorised access over the network
- 12507/03/2019What is Brother iPrint&Scan?
- 12629/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 12729/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 12829/01/2019Command List of brscan. (Linux)
- 12929/01/2019Uninstall the scanner driver. (Linux)
- 13029/01/2019Uninstall Scan-key-tool. (Linux)
- 13124/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 13224/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 13324/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 13424/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 13521/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13620/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 13714/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 13808/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 13908/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 14008/11/2018Scan a text document and convert it into a text file (For Windows)
- 14108/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14229/10/2018My Brother machine has no power.
- 14303/08/2018Connect your Brother machine to your mobile device via a wireless router or access point.
- 14402/08/2018Print the WLAN report
- 14523/07/2018Use the Network Connection Repair Tool (Windows)
- 14604/06/2018Cover is Open
- 14723/05/2018Cannot Detect
- 14823/05/2018Forward a fax to another fax machine when my machine has a mechanical problem.
- 14905/03/2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 15006/11/2017Install Starter Ink