FAQs & Troubleshooting
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174 Results
- 101Can I buy any MICR toner?
- 102I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 103Replace the toner cartridge.
- 104I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 105Configure the Scan to Email Feature (Linux)
- 106Configure and use the Scan Key Tool (Linux)
- 107Scan using XSane or GIMP (Linux)
- 108Paper size settings are unavailable when I print from OpenOffice (Linux)
- 109Large characters are printed incorrectly. (Linux)
- 110The driver installation finished successfully but I cannot print. (Linux)
- 111When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 112I cannot scan when using SELinux (Security-Enhanced Linux)
- 113When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 114Command List of brscan. (Linux)
- 115Delete a network scanner entry. (Linux)
- 116Uninstall the scanner driver. (Linux)
- 117Uninstall Scan-key-tool. (Linux)
- 118How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 119Print command (cupswrapper) (Linux)
- 120All print jobs are aborted and nothing is printed. (Linux)
- 121I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 122I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 123I am unable to print from a client PC to a printer on a print server. (Linux)
- 124Send a fax using PC-FAX with LPD/LPRng (Linux)
- 125Windows 10 Support Information
- 126The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 127The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 128Change the printer driver settings (Windows/macOS)
- 129Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 130I can receive a fax, but cannot receive a telephone call.
- 131Windows 7 Support Information
- 132I cannot scan via USB. (Mac OS X)
- 133I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 134I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 135How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 136Scan a document from the Windows Vista Photo Gallery
- 137Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 138How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 139I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 140When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 141Scan a document using "Scanner and Camera Wizard" in Windows XP
- 142Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 143Scan an image and insert it in a Windows XP application
- 144Scan a document in Windows 8 and Windows 10.
- 145Scan a document from a Windows Vista application
- 146Scan a document from a Windows XP application
- 147Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 148I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 149The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 150The keys on the control panel do not respond.