FAQs & Troubleshooting
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181 Results
- 101I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 102How do I disable the APIPA protocol?
- 103Uninstall the printer drivers (For Windows)
- 104How do I clear paper jams?
- 105I cannot install the driver when using the Driver Install Tool. (Linux)
- 106The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 107Print command (cupswrapper) (Linux)
- 108Uninstall printer drivers (Linux)
- 109Pre-Required Procedures (Linux)
- 110Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 111Windows 10 Support Information
- 112Check the firmware version.
- 113"Offline" appears on the Status Monitor.
- 114Open the Status Monitor
- 115Open the Control Panel (For Windows)
- 116Install the built-in drivers (For Windows 8 and Windows 10)
- 117A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 118Discover the MAC address of the Brother network card
- 119I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 120I cannot print from my computer via network. (For Windows)
- 121Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 122Windows 7 Support Information
- 123In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 124What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 125I updated the Web BRAdmin and cannot enable the logging function.
- 126Black spots appear all over the page. (poor fixing)
- 127Print a Printer Settings page.
- 128What is the default node name of the Brother Print Server?
- 129I cannot connect to the print server using my web browser. What should I do?
- 130Memory full
- 131Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 132Uninstall the drivers. (Mac OS X 10.5)
- 133Printouts have toner specks.
- 134What do the LED indications mean?
- 135What is the best printer driver to use-the PCL or BR-Script driver?
- 136The image is ghosted.
- 137I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 138My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 139I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 140I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 141I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 142I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 143What is the difference between the toner cartridge and the drum unit?
- 144I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 145I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 146My Brother machine misfeeds paper.
- 147Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 148The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 149What kind of memory can I use?
- 150How can I clean the inside of the printer?