FAQs & Troubleshooting
Latest |
197 Results
- 10123/03/2016What can happen if the wrong paper is used in your machine.
- 10223/03/2016What is the BRAdmin Professional software used for?
- 10310/11/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 10406/04/2015Is my Brother machine compatible with Windows Vista?
- 10506/04/2015What kind of the USB Flash Memory Drive I can use?
- 10627/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 10725/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10819/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10909/06/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 11020/02/2014Check the firmware version.
- 11129/01/2014How do I improve the gray color when printing a monochrome document in Color Mode?
- 11227/01/2014"JAM DUPLEX" error appears on the LCD. What should I do?
- 11327/01/2014"JAM REAR" error appears on the LCD. What should I do?
- 11427/01/2014"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 11527/01/2014How can I clean the corona wire of the drum unit?
- 11627/01/2014How do I install the Optional Tray Unit?
- 11727/01/2014How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
- 11817/01/2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 11930/10/2013The printer prints unexpectedly or it prints garbage.
- 12023/10/2013How do I improve the color density? (Print Calibration)
- 12118/06/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12218/06/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12317/05/2013Printouts have a color misregistration.
- 12416/05/2013Uneven density appears periodically in the horizontal direction.
- 12516/05/2013The color of printouts are not what I expected.
- 12615/05/2013When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 12714/05/2013The printer cannot print full pages of a document. An error message "Out of Memory" appears.
- 12814/05/2013Toner scatter or toner stain.
- 12913/05/2013Printouts have a curl or wave.
- 13010/05/2013Printouts have wrinkles.
- 13110/05/2013Spots are printed at 75mm.
- 13210/05/2013White streaks or bands down the page.
- 13310/05/2013Colored lines across the page.
- 13410/05/2013White lines or bands or ribbing across the page.
- 13509/05/2013Colors are light or unclear on the whole page.
- 13609/05/2013How do I install additional memory?
- 13709/05/2013How do I clear paper jams?
- 13826/04/2013White spots or hollow print.
- 13926/04/2013Colored streaks or bands down the page.
- 14025/04/2013I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 14125/04/2013Completely blank or some colors are missing.
- 14228/02/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 14305/10/2012How do I clear the message "Print Unable 32" from the LCD display?
- 14407/09/2012I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 14517/05/2012Can I print on transparencies e.g. for overhead projectors?
- 14608/05/2012In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 14712/03/2012Print the Network Configuration List.
- 14826/01/2012I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14905/12/2011I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 15016/11/2011The paper is skewed when it's printed.