FAQs & Troubleshooting
Latest |
214 Results
- 10105/07/2018Windows 7 Support Information
- 10207/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10316/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 10425/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10525/03/2016Windows 10 Support Information
- 10625/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10725/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 10825/03/2016Can I use AirPrint with my Brother machine?
- 10925/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 11025/03/2016Can I print from or scan to Android™ Smartphone?
- 11125/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 11224/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 11324/03/2016I cannot scan via USB. (Mac OS X)
- 11424/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 11524/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 11624/03/2016Scan a document in Mac OS X 10.7.
- 11723/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 11803/09/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 11915/05/2015Set the date and time
- 12006/04/2015Is my Brother machine compatible with Windows Vista?
- 12115/12/2014One or more of my colors are not printing (blank). What can I do?
- 12225/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 12320/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 12419/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12519/11/2014How do I load envelopes into my machine?
- 12604/06/2014When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 12704/06/2014The edge of glossy paper is smudged.
- 12820/02/2014Check the firmware version.
- 12929/01/2014When I print photos, the color quality is not good.
- 13027/01/2014Improve poor print quality.
- 13117/01/2014Change the user interface of ControlCenter3
- 13217/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 13317/01/2014Scan an image and insert it in a Windows XP application
- 13417/01/2014Scan a document from a Windows XP application
- 13517/05/2013Print using only the black ink cartridge when the Color cartridges have run out.
- 13609/05/2013Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 13709/05/2013Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 13825/04/2013Is there any way to reduce Ink consumption when printing from my computer?
- 13926/02/2013Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 14022/02/2013In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 14122/02/2013Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 14222/02/2013Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 14321/02/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 14421/02/2013When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 14508/02/2013Is there a way to view how much ink is remaining?
- 14628/01/2013The keys on the control panel do not respond.
- 14719/11/2012I cannot make borderless prints.
- 14802/08/2012The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 14918/07/2012The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 15011/05/2012Scan a document from a Windows Vista application