FAQs & Troubleshooting
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107 Results
- 51Pages don't print. What should I do?
- 52Printing is not possible. (USB connection)
- 53Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 54I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 55Some of the print options in OpenOffice do not work. (Linux®)
- 56How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 57The paper moves through the printer, but nothing appears on the paper.
- 58What is the JPEG printing and how can I use it?
- 59How do I switch to and use the mass storage mode?
- 60The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 61Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 62What do the indicator lights mean?
- 63How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 64How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 65The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 66The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 67I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 68The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 69When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 70Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 71The printed image is compressed or stretched.
- 72The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 73The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 74Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 75(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 76What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 77(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 78How do I connect the printer to my computer using a USB cable?
- 79Paper moves through the printer, but nothing appears on the paper.
- 80The printed image is out of alignment.
- 81How do I print vertical text? (P-touch Editor 5.x for Windows)
- 82The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 83I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 84Uninstalling the printer drivers (Linux®)
- 85I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 86(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 87How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 88I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 89The latest printer driver was successfully installed, but the driver did not update correctly.
- 90How to open the Devices and Printers window
- 91I cannot save a file downloaded from the Brother support website (For Windows)
- 92How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 93Getting ready to use your printer.
- 94Error messages do not appear when using the USB connection of my printer.
- 95The DATA indicator has turned off even though data remains in the printer.
- 96How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 97How do I print from a computer or mobile device?
- 98How to identify the printer's firmware version
- 99I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 100How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)