FAQs & Troubleshooting
![]() |
Popular |
151 Results
- 51How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 52When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 53Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 54How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 55How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 56Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 57How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 58The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 59The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 60How to use the Numbering function (P-touch Editor 5.x for Windows)
- 61Why do stripes appear on my label?
- 62Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 63P-touch Editor crashes when I open it on my Mac.
- 64I cannot connect my printer and print via Bluetooth® on macOS 12.
- 65Text cannot be scanned well. (P-touch Design&Print 2)
- 66The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 67Where can I download the latest P-touch Editor for Mac?
- 68How to install Brother software on a computer not connected to the Internet
- 69How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 70The battery will not charge.
- 71The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 72When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 73When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 74I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 75I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 76How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
- 77(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 78How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 79I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 80How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 81A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 82I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 83How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 84The printer is not connected to my mobile device correctly.
- 85How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 86What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
- 87The tape is ejected with the paper liner separated from the tape.
- 88I cannot save a file downloaded from the Brother support website (For Windows)
- 89What Android™ mobile application can I use?
- 90How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 91What is the compatible barcode protocol? (iPrint&Label)
- 92How can I create a barcode label? (iPrint&Label)
- 93Can I change the barcode settings like barocde size? (iPrint&Label)
- 94Can I change the barcode protocol inside the templates? (iPrint&Label)
- 95When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 96How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 97What is P-touch Update Software?
- 98Using the Device Settings (for Windows)
- 99The label does not cut well.
- 100How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)