FAQs & Troubleshooting
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163 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Reset the Drum Counter
- 52What is the difference between the toner cartridge and the drum unit?
- 53I cannot scan via network.
- 54I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 55I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 56I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 57Add your Brother machine with AirPrint (macOS)
- 58Firewall port requirements of the Scan Key Tool (Linux)
- 59I cannot print using my Brother machine on a wired network (Windows/macOS)
- 60Wrong Toner Cartridge
- 61(Video) Remove Small Scraps of Paper Jammed in the ADF
- 62The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 63(Video) Paper is Jammed in the Manual Feed Slot
- 64Discover the MAC address of the Brother network card
- 65Condensation
- 66Toner Error
- 67Cannot Print ##
- 68My Brother machine has no power.
- 69Can I use non-Brother or third party supplies with the Brother machine?
- 70The scanning speed is slow when scanning from my machine. (Windows)
- 71The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73Large characters are printed incorrectly. (Linux)
- 74The driver installation finished successfully but I cannot print. (Linux)
- 75I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 76The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 77Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 78The printer status is Offline or Paused.
- 79Uneven color density across the page
- 80When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 81Check the Node Name of the Brother machine
- 82I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 83I cannot connect my machine to a Windows 11 computer via USB.
- 84Configure the Scan to Email Feature (Linux)
- 85Configure and use the Scan Key Tool (Linux)
- 86Change the brscan5 scan settings using XSane (Linux)
- 87Export an address book and import it to another machine
- 88Cannot print after a Windows 10 update (June 2020)
- 89I installed scan-key-tool, but it does not work. (Linux)
- 90When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 91Delete a network scanner entry. (Linux)
- 92Important points for specifying the scan area (Linux)
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94To install the printer driver easily using a tool. (Linux)
- 95Set up your Brother machine on a wireless network (Windows/macOS)
- 96I cannot save a file downloaded from the Brother support website (For Windows)
- 97I cannot find some option in the Printing preferences. (For Windows)
- 98Important points you need to confirm before configuring your Brother machine for a wireless network.
- 99What is the Network Shared printing?
- 100Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows