FAQs & Troubleshooting
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262 Results
- 51Download a file from the "Downloads" section and save it to Windows 8 computer.
- 52Printing/ Scanning with a mobile device
- 53The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 54Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 55Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 56Discover the MAC address of the Brother network card
- 57Self-Diagnostic
- 58Print both sides of paper or a booklet automatically
- 59Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 60Drum !
- 61When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 62What can happen if the wrong paper is used in your machine.
- 63What is the recommended paper?
- 64I cannot install Brother drivers on Debian 10 or later (Linux)
- 65(Video) Set up your Brother machine
- 66(Video) Unpack your Brother machine
- 67A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 68The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 69Toner specks
- 70Faint
- 71Turn the Toner Save Mode on or off.
- 72I cannot find some options in the Print dialog box (macOS 11 or later)
- 73Firewall port requirements of the Scan Key Tool (Linux)
- 74Connect your Brother machine to your mobile device via a wireless router or access point.
- 75When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77Load paper in the paper tray
- 78Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 79Scan from the Brother iPrint&Scan application using Windows Phone.
- 80Delete print jobs from the print queue.
- 81I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 82Print a web page from iPrint&Scan when using an Android™ mobile device.
- 83How to identify your Operating System (OS).
- 84Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 85Change the printer driver settings (Windows/macOS)
- 86Scan multiple pages into one file instead of each scan being saved as a separate file.
- 87Toner Low or Prepare New Toner Cartridge
- 88In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 89Envelope creases
- 90What is the BRAdmin Professional software used for?
- 91I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 92How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 93Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 94When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 95I am having a issue receiving faxes.
- 96The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 97I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 98What driver package format is supported by my Linux distribution?
- 99I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 100What kind of envelopes and labels are recommended for printing?