FAQs & Troubleshooting
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393 Results
- 51I cannot install Brother drivers on Debian 10 or later (Linux)
- 52When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 53When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 54Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 55Change the number of times my Brother machine rings before it answers.
- 56When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 57Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 58How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 59Glossy Paper does not feed correctly.
- 60Paper Jam
- 61Replace Ink
- 62I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 63I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 64I cannot install the driver when using the Driver Install Tool. (Linux)
- 65Where can I download Brother iPrint&Scan application for Mac?
- 66Windows 10 Support Information
- 67I cannot save a file downloaded from the Brother support website (For Windows)
- 68Enable the Brother machine's network interface.
- 69Use the Network Connection Repair Tool (Windows)
- 70Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 71Scan from the Brother iPrint&Scan application using Windows Phone.
- 72Download a file from the "Downloads" section and save it to Windows 8 computer.
- 73I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 74The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 75Printing/ Scanning with the Cloud
- 76I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 77The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 78Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 79Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 80Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 81Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 82Print an image from my Macintosh onto a printable disc.
- 83Print an image from my Windows computer onto a printable disc.
- 84Out of Fax Memory
- 85Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 86Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 87Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 88Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 89Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 90Discover the MAC address of the Brother network card
- 91Send a fax without scanning the documents into memory.
- 92No Ink Cartridge
- 93No Paper Fed
- 94I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 95I cannot remove red-eye.
- 96Is my Brother machine compatible with Windows Vista?
- 97Can third party ink be used to refill the ink cartridges?
- 98How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 99How do I send the same fax to multiple fax numbers? (Broadcasting)
- 100Make a two-sided copy. (Duplex)