FAQs & Troubleshooting
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313 Results
- 51Set the Date and Time Using Web Based Management
- 52Cannot Detect Ink Volume
- 53Set up a Scan to Network Profile
- 54Print a web page from iPrint&Scan when using an Android™ mobile device.
- 55What is Brother Web Connect (Web icon)?
- 56Store Incoming Faxes in the Machine's Memory
- 57The scanning speed is slow when scanning from my machine. (Windows)
- 58Send Scanned Data to an Email Server
- 59My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 60Add your Brother machine with AirPrint (macOS)
- 61Prevent Smudged Printouts and Paper Jams (Windows®)
- 62I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 63(Video) Update the Driver or Firmware for your Brother machine
- 64How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 65Load Envelopes in Paper Tray #1
- 66Forward Incoming Faxes to Another Machine
- 67Install a Certificate on Your Brother Machine
- 68Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 69Enable the Brother machine's network interface.
- 70(Video) Connect telephone line and power cords
- 71Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 72What is Brother iPrint&Scan?
- 73Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 74Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 75The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 76Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 77Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 78I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 79Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 80Send an Email with User Authentication
- 81I cannot save a file downloaded from the Brother support website (For Windows)
- 82Set Fax Preview to On.
- 83Delete print jobs from the print queue.
- 84I cannot find some option in the Printing preferences. (For Windows)
- 85I still receive the error message "Paper Jam" after I removed the jammed paper.
- 86What is AirPrint?
- 87Cannot Detect
- 88Reset Your Brother Machine
- 89Change the Print Setting Options When Having Printing Problems
- 90Save Scanned Data to a Folder as a PDF File
- 91Configure Email Sending or Receiving Using Web Based Management
- 92(Video) Set up your Brother machine
- 93Install Starter Ink
- 94The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 95"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 96The driver installation finished successfully but I cannot print. (Linux)
- 97Remote Retrieval Commands
- 98I cannot print on a wireless (Wi-Fi) network (Windows)
- 99Turn Off Memory Receive
- 100Import a Certificate and Private Key