FAQs & Troubleshooting
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281 Results
- 51Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 52Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 53Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 54Print using only the black ink cartridge when the Color cartridges have run out.
- 55Cover is Open
- 56When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 57I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 60I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 61I still receive the error message "Paper Jam" after I removed the jammed paper.
- 62Install Starter Ink
- 63I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 64Discover the MAC address of the Brother network card
- 65Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 66Scan multiple pages into one file instead of each scan being saved as a separate file.
- 67One or more of my colors are not printing (blank).
- 68I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 69Improve poor print quality.
- 70What is the "Station ID" and how do I set it?
- 71Reset the network settings to the factory default.
- 72I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 75My machine does regular cleaning cycles in the night. How can I correct this?
- 76When I print a document with fast mode, the printing is shifted too high on the paper.
- 77How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 78My Brother machine feeds multiple sheets of paper at a time.
- 79Cannot print after a Windows 10 update (June 2020)
- 80Uninstall printer drivers (Linux)
- 81Connect your Brother machine to your mobile device via a wireless router or access point.
- 82How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 83Easy Scan to E-mail
- 84I cannot save a file downloaded from the Brother support website (For Windows)
- 85Install starter ink cartridges
- 86Delete print jobs from the print queue.
- 87Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 88I cannot find some option in the Printing preferences. (For Windows)
- 89Open the Control Panel (For Windows)
- 90Configure and use the Scan to Network feature (For Windows)
- 91Printing/ Scanning with the Cloud
- 92Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 93Load photo paper
- 94The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 95High Temperature
- 96Can I print from or scan to Android™ Smartphone?
- 97Change the printer driver settings (Windows/macOS)
- 98Printer Locked
- 99Why doesn't my Brother machine have a dial tone?
- 100Can third party ink be used to refill the ink cartridges?