FAQs & Troubleshooting
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338 Results
- 51Print a web page from iPrint&Scan when using an Android™ mobile device.
- 52Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 53Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 54Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 55The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 56Can I print from or scan to Android™ Smartphone?
- 57Configure a cover page for PC-FAX.
- 58I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 59I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 60How do I clear the message "Document Jam" from the LCD display?
- 61What is Distinctive Ring and how do I program it?
- 62When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 63When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 64How do I install additional memory?
- 65My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 66My Brother machine has no power. What can I do?
- 67What driver package format is supported by my Linux distribution?
- 68I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 69Pre-Required Procedures (Linux)
- 70I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 71Open the Control Panel (For Windows)
- 72Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 73Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 74I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 75I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 76I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 77When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 78The printer status is Offline or Paused.
- 79Scan and save a document in PDF format (Scan to File)
- 80How do I clear the message "Print Unable 32" from the LCD display?
- 81I am asked to enter a password when starting the Remote Setup application. What is the password?
- 82Can I set my Brother machine to forward the faxes I receive to another location?
- 83I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 84When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 85Which E-mail packages are compatible with ControlCenter3?
- 86Scan a document using "Scanner and Camera Wizard" in Windows XP
- 87Can I transfer faxes to the PC when my machine has a mechanical problem?
- 88How do I check if the machine has faxes in its memory when it has a mechanical problem?
- 89How do I clear the message "Jam Rear" from the LCD display?
- 90Colored lines appear across the page.
- 91Why doesn't the machine answer when receiving a call?
- 92What does "COMM.ERROR" on the LCD display mean?
- 93What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 94How do I install the Optional Tray Unit?
- 95Vertical colored streaks or bands appear on the page.
- 96Nothing is printed on the page or some colors are missing.
- 97The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 98I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 99Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 100I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.